Unlock The Mystery: What Terminal Does Southwest Use At O’hare?

Navigating the bustling O’Hare International Airport can be a daunting task, especially if you’re unfamiliar with the terminal layout. If you’re flying with Southwest Airlines, knowing the exact terminal where you need to be is crucial for a smooth and stress-free travel experience.

Terminal 5: The Gateway to Southwest’s Adventures

Southwest Airlines proudly operates out of Terminal 5 at O’Hare International Airport. This modern and spacious terminal is dedicated to providing passengers with a seamless and comfortable journey.

Amenities and Services at Terminal 5

Terminal 5 offers a wide range of amenities and services to enhance your travel experience:

• Dining Options: Indulge in a variety of dining options, from quick bites to sit-down restaurants, offering a diverse selection of cuisines.
• Shopping: Browse through a wide range of retail stores offering souvenirs, travel essentials, and duty-free goods.
• Entertainment: Stay entertained during your layover with complimentary Wi-Fi, charging stations, and a variety of entertainment options.
• Lounges: Relax and recharge in the Southwest Airlines Club or Priority Pass lounges, offering comfortable seating, complimentary snacks and beverages, and dedicated workspaces.
• Other Services: Terminal 5 also provides a number of other services, including ATMs, currency exchange, and a 24-hour medical clinic.

Check-In Options at Terminal 5

Southwest Airlines offers multiple check-in options at Terminal 5:

• Self-Service Kiosks: Utilize the self-service kiosks to check in quickly and efficiently, print boarding passes, and check baggage.
• Mobile Check-In: Conveniently check in and select your seats using the Southwest Airlines mobile app before arriving at the airport.
• Ticket Counter: If needed, you can approach the Southwest Airlines ticket counter for assistance with check-in, baggage handling, and special requests.

Baggage Claim at Terminal 5

After your flight, proceed to the baggage claim area in Terminal 5 to retrieve your checked luggage. Follow the signs and announcements to locate the carousel corresponding to your flight number.

Ground Transportation from Terminal 5

Terminal 5 offers convenient ground transportation options:

• Ride-Sharing: Connect with ride-sharing services such as Uber and Lyft through the designated pickup areas outside the terminal.
• Taxis: Taxi services are readily available outside the terminal, providing transportation to your destination.
• Public Transportation: Utilize the Blue Line of the CTA ‘L’ train, accessible from the lower level of Terminal 5, for connections to downtown Chicago and other destinations.

Tips for Navigating Terminal 5

• Arrive Early: Allow ample time for check-in, security, and finding your gate, especially during peak travel times.
• Follow the Signs: Clear signage throughout the terminal will guide you to the appropriate areas.
• Utilize Technology: Use the Southwest Airlines mobile app for real-time flight updates, gate changes, and boarding information.
• Ask for Assistance: Don’t hesitate to approach Southwest Airlines staff or airport personnel for any assistance or guidance.

Frequently Asked Questions

Q: Where is Terminal 5 located within O’Hare International Airport?
A: Terminal 5 is situated on the western side of the airport, accessible via the main terminal complex.

Q: Is Terminal 5 connected to the other terminals?
A: Yes, Terminal 5 is connected to Terminals 1, 2, and 3 via the Airport Transit System (ATS), a free automated people mover.

Q: What time does Terminal 5 open and close?
A: Terminal 5 is open 24 hours a day, 7 days a week.

Q: Are there any fees for using the Southwest Airlines Club lounge?
A: Access to the Southwest Airlines Club lounge requires a membership or a paid pass.

Q: Where can I find a currency exchange in Terminal 5?
A: You can find a currency exchange at the lower level of Terminal 5, near Gate M1.