What To Know
- Keep the bag tag with you throughout your journey and refer to it if you need to track your bag.
- Yes, you can provide your flight information and a description of your bag to customer service for tracking.
- Report the lost bag immediately to American Airlines baggage service at the airport and fill out a baggage claim form.
Traveling can be stressful, especially when you’re concerned about your luggage. American Airlines offers several convenient ways to track your bag and ensure it arrives safely at your destination. This comprehensive guide will walk you through the various methods, providing you with peace of mind during your journey.
Online Tracking
Website
- Visit the American Airlines website and log in to your account.
- Click on “My Trips” and select the flight you’re tracking.
- Scroll down to the “Baggage” section to view the status of your checked bags.
Mobile App
- Download the American Airlines app on your smartphone.
- Log in and tap on the “My Trips” tab.
- Select the flight you’re interested in and click on “Baggage.”
- You’ll be able to see the status of your checked bags, including their current location.
SMS and Email Notifications
- When you check in for your flight, you can opt to receive SMS or email notifications about your bag’s status.
- These notifications will provide updates on when your bag has been checked in, loaded onto the plane, and arrived at your destination.
Bag Tags
- American Airlines provides bag tags with a unique tracking number for each checked bag.
- Keep the bag tag with you throughout your journey and refer to it if you need to track your bag.
Customer Service
- If you’re unable to track your bag using the methods mentioned above, you can contact American Airlines customer service at 1-800-433-7300.
- Provide the agent with your flight information and bag tag number to inquire about its whereabouts.
Checking Baggage Status at the Airport
- Visit the baggage claim area at your destination airport.
- Look for the American Airlines baggage status display screen or consult with a customer service representative.
- Provide them with your bag tag number or flight information to check the status of your bag.
Reporting Lost or Delayed Bags
- If your bag is lost or delayed, immediately report it to the American Airlines baggage service at the airport.
- Fill out a baggage claim form and provide a detailed description of your bag.
- American Airlines will work to locate your bag and deliver it to you as soon as possible.
What People Want to Know
Q: How long does it take to track my bag after it’s been checked in?
A: Baggage status updates usually appear within a few minutes of check-in.
Q: Can I track my bag if I don’t have my bag tag?
A: Yes, you can provide your flight information and a description of your bag to customer service for tracking.
Q: What should I do if my bag is lost?
A: Report the lost bag immediately to American Airlines baggage service at the airport and fill out a baggage claim form.
Q: How can I prevent my bag from getting lost?
A: Use a brightly colored or distinctive bag tag, keep valuables in your carry-on, and ensure your bag is properly labeled.
Q: Can I track my bag if I have a connecting flight?
A: Yes, your bag will be tracked throughout your entire journey, including connecting flights.
Q: What if my bag is damaged?
A: Report any damaged baggage to American Airlines baggage service at the airport and file a claim.
Q: Can I track my bag in real-time?
A: American Airlines currently does not offer real-time bag tracking.
Q: How can I track my bag if I’m not flying American Airlines?
A: If you’re flying on a codeshare flight operated by another airline, you may not be able to track your bag using American Airlines‘ methods. Contact the operating airline for tracking options.
