What To Know
- If you need to return your car after the rental company’s operating hours, follow the instructions on the key drop box.
- The rental car return areas are located on the lower level of Terminal A and outside Terminal B, adjacent to the long-term parking garage.
- Inform the rental company representative at the return counter or call their customer service line to report any damage or issues.
Are you planning to return your rental car at Orlando International Airport (MCO)? Navigating the airport’s vast expanse can be daunting, but with the right guidance, you can make the process seamless and stress-free. This comprehensive guide will provide you with step-by-step instructions, tips, and insider knowledge to ensure a smooth and efficient return experience.
Step-by-Step Guide to Returning Your Rental Car at MCO
1. Prepare Your Vehicle: Before heading to the airport, thoroughly inspect the car for any damage or missing items. If you notice anything unusual, report it to the rental company immediately.
2. Locate the Rental Car Return Area: As you approach MCO, follow the signs for “Rental Car Return.” There are two designated rental car return areas:
- Terminal A: Located on the lower level of the terminal.
- Terminal B: Located outside the terminal, adjacent to the long-term parking garage.
3. Proceed to the Designated Return Lane: Once you reach the return area, look for the lane assigned to your rental company. Each company has dedicated lanes for a quick and organized return process.
4. Park the Vehicle: Pull your car into the designated parking space within the return lane. Ensure the parking brake is engaged and the keys are in the ignition.
5. Retrieve Your Belongings: Before exiting the car, gather all your personal belongings, including luggage, electronics, and any other items you may have left inside.
6. Drop Off the Keys: Locate the designated key drop box for your rental company. Deposit the keys and any additional paperwork, such as the rental agreement, in the box.
7. Verify Return: Once you have dropped off the keys, proceed to the counter of your rental company to verify the return. They will inspect the vehicle and confirm its condition.
Tips for a Hassle-Free Return
- Allow ample time for the return process, especially during peak hours.
- Check for any personal belongings or valuable items left in the vehicle before exiting.
- Report any damage or issues with the car to the rental company before returning it.
- Take photos of the car’s condition upon return to avoid any disputes later.
- Keep a copy of your rental agreement and any receipts for future reference.
Additional Information
- After-Hours Returns: If you need to return your car after the rental company’s operating hours, follow the instructions on the key drop box.
- Valet Parking: Some rental companies offer valet parking services for an additional fee. If you prefer this option, inquire with the company upon arrival.
- Courtesy Shuttles: Most rental companies provide complimentary shuttle buses to transport customers back to the airport terminals. Look for the shuttle buses within the rental car return areas.
Basics You Wanted To Know
1. Where can I find the rental car return area at Orlando Airport (MCO)?
The rental car return areas are located on the lower level of Terminal A and outside Terminal B, adjacent to the long-term parking garage.
2. How can I report any damage or issues with the rental car?
Inform the rental company representative at the return counter or call their customer service line to report any damage or issues.
3. Do I need to clean the car before returning it?
No, it is not necessary to clean the car before returning it. However, it is appreciated if you remove any trash or personal belongings from the vehicle.
4. Can I return my car to a different location than where I picked it up?
In most cases, yes. However, it is advisable to check with the rental company in advance to confirm if there are any additional charges or restrictions.
5. What happens if I lose the car keys?
Contact the rental company immediately to report lost keys. They will provide you with instructions on how to proceed.
6. How can I avoid long lines at the rental car return counter?
Return your car during off-peak hours or consider using the after-hours key drop box if possible.
7. Is there a charge for using the valet parking service at MCO?
Yes, valet parking services at MCO typically come with an additional fee. Check with the rental company for pricing and availability.
8. How do I get back to the airport terminal after returning my car?
Complimentary shuttle buses are available at the rental car return areas to transport customers back to the airport terminals.
9. What should I do if I have a flight to catch after returning my car?
Allow ample time for the return process and consider using the courtesy shuttle buses to get back to the airport terminal promptly.
10. Can I extend my rental period if needed?
Yes, you can extend your rental period by contacting the rental company. However, additional charges may apply.
