What To Know
- Whether you’re facing exorbitant renewal fees or simply no longer need airport lounge access, canceling can be a hassle-free process.
- In your letter, include your Priority Pass membership number, name, address, and the date you wish to cancel.
- Can I get a refund for my unused membership fees.
Are you ready to bid farewell to your Priority Pass membership? Whether you’re facing exorbitant renewal fees or simply no longer need airport lounge access, canceling can be a hassle-free process. In this comprehensive guide, we’ll walk you through the steps to effortlessly cancel your Priority Pass membership.
Understanding Your Options
Before you proceed with cancellation, it’s crucial to understand your membership type. Priority Pass offers different tiers of membership, each with specific benefits and cancellation policies.
- Standard Membership: Can be canceled anytime without a fee.
- Prestige Membership: Requires a 30-day notice for cancellation.
- LoungeKey Membership: Managed through the LoungeKey website or app.
Cancellation Process for Standard Membership
Step 1: Contact Priority Pass
Call Priority Pass at +1 (800) 958-5080 or email [email protected]
Step 2: Provide Account Information
You’ll be asked for your Priority Pass membership number and other personal details to verify your identity.
Step 3: Confirm Cancellation
Once your account is verified, the customer service representative will confirm your cancellation request.
Cancellation Process for Prestige Membership
Step 1: Send a Written Notice
Send a written cancellation notice to Priority Pass at the following address:
Priority Pass Services
4001 South 700 East, Suite 300
Salt Lake City, UT 84107
Step 2: Provide Details
In your letter, include your Priority Pass membership number, name, address, and the date you wish to cancel.
Step 3: Allow for Processing Time
Priority Pass requires a 30-day notice for Prestige Membership cancellations. Your membership will be canceled on the specified date.
Cancellation Process for LoungeKey Membership
Step 1: Access LoungeKey Website or App
Visit the LoungeKey website or open the LoungeKey app.
Step 2: Log In
Enter your LoungeKey account credentials to log in.
Step 3: Manage Membership
Under the “My Account” section, find the option to manage your membership.
Step 4: Select Cancellation
Follow the instructions to cancel your LoungeKey membership.
Pro-Tips for Cancellation
- Call during business hours: Contact Priority Pass during their business hours (Monday-Friday, 8:00 AM – 5:00 PM MST) for prompt assistance.
- Keep a record of cancellation: Save a copy of your cancellation confirmation email or letter for future reference.
- Check for outstanding fees: Ensure that you have no outstanding fees before canceling to avoid any penalties.
Alternatives to Priority Pass
If you’re looking for alternative airport lounge access options, consider these:
- Airline-specific lounge programs: Join the loyalty programs of airlines you frequently fly with to access their lounges.
- Credit card lounge access: Some credit cards offer complimentary access to airport lounges as a perk.
- Lounge memberships: Explore independent lounge membership programs such as The Club, Plaza Premium Lounges, or Minute Suites.
Quick Answers to Your FAQs
Q: Can I get a refund for my unused membership fees?
A: No, Priority Pass does not offer refunds for unused membership fees.
Q: How long does it take to process a cancellation request?
A: Standard Membership cancellations are processed immediately, while Prestige Membership cancellations take up to 30 days.
Q: Can I reinstate my membership after canceling?
A: Yes, you can reinstate your membership by contacting Priority Pass and paying any applicable reinstatement fees.
Q: What happens to my lounge visits if I cancel my membership mid-year?
A: Any remaining lounge visits will be forfeited upon cancellation.
Q: Can I cancel my membership online?
A: No, Priority Pass membership cancellations cannot be processed online.
