What To Know
- You can do this by mailing it to the address provided by the customer service representative or by cutting it up and discarding it securely.
- If you cancel your United Explorer Card within the first 45 days of opening the account, you will receive a full refund of the annual fee.
- Yes, you can downgrade your United Explorer Card to a different United card, such as the United Gateway Card or the United MileagePlus Select Card.
Are you considering canceling your United Explorer Card? Whether you’re no longer traveling as frequently, have found a better rewards card, or simply want to simplify your finances, canceling your United Explorer Card is a straightforward process. Here’s a comprehensive guide to help you navigate the cancellation process seamlessly:
Contact United Customer Service
The first step towards canceling your United Explorer Card is to contact United customer service. You can do this by calling the number on the back of your card or by logging into your online account.
Verify Your Identity
Once you’re connected with a customer service representative, they will need to verify your identity. Be prepared to provide your name, address, and the last four digits of your card number.
State Your Cancellation Request
Clearly state your intention to cancel your United Explorer Card. The representative will ask you for a reason for cancellation, but you are not obligated to provide one.
Confirm the Cancellation
The representative will confirm the cancellation and provide you with a cancellation date. This date is typically effective immediately, but it may take a few business days for the cancellation to be processed.
Return Your Card
Once your card is canceled, you will need to return it to United. You can do this by mailing it to the address provided by the customer service representative or by cutting it up and discarding it securely.
Close Your Account (Optional)
If you have other United accounts, such as a MileagePlus account, you may want to consider closing them as well. You can do this by contacting United customer service.
Monitor Your Credit Report
After canceling your United Explorer Card, it’s important to monitor your credit report to ensure that the cancellation has been processed correctly. You can obtain a free copy of your credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion) once per year.
Answers to Your Most Common Questions
1. Will I lose my MileagePlus miles when I cancel my United Explorer Card?
No, your MileagePlus miles will not be affected by the cancellation of your United Explorer Card.
2. Can I cancel my United Explorer Card online?
No, you cannot cancel your United Explorer Card online. You must contact United customer service by phone or mail.
3. How long does it take for my United Explorer Card to be canceled?
Your United Explorer Card will typically be canceled immediately, but it may take a few business days for the cancellation to be processed.
4. Will I receive a refund for the annual fee if I cancel my United Explorer Card?
If you cancel your United Explorer Card within the first 45 days of opening the account, you will receive a full refund of the annual fee. After 45 days, you will not receive a refund.
5. Can I downgrade my United Explorer Card to a different card?
Yes, you can downgrade your United Explorer Card to a different United card, such as the United Gateway Card or the United MileagePlus Select Card.
6. How do I close my United MileagePlus account?
You can close your United MileagePlus account by contacting United customer service by phone or mail.
7. What should I do if my United Explorer Card is lost or stolen?
If your United Explorer Card is lost or stolen, you should report it to United customer service immediately. They will cancel your card and issue you a new one.
