What To Know
- The certification should include the animal’s name, species, and a statement confirming its role as an ESA.
- However, passengers may be required to provide additional documentation, such as a letter from their mental health professional, if requested by the airline.
- If an ESA causes disruptions or poses a safety hazard, it may be removed from the flight.
Traveling with emotional support animals (ESAs) can be a comforting experience for individuals with disabilities. United Airlines, a renowned air carrier, has established specific guidelines regarding the transportation of ESAs. Understanding these policies is crucial for ensuring a smooth and compliant journey.
United Airlines’ Policy on ESAs
United Airlines permits passengers to travel with ESAs on both domestic and international flights. However, meeting certain requirements is essential:
- Documented Disability: Passengers must provide proof of a disability that qualifies them for an ESA. This documentation should come from a licensed mental health professional.
- ESA Certification: The ESA must be certified by a licensed mental health professional. The certification should include the animal’s name, species, and a statement confirming its role as an ESA.
- Appropriate Behavior: ESAs must be well-behaved and trained to behave appropriately in public settings. They should not cause disruptions or pose safety hazards.
- Appropriate Size: ESAs are typically dogs but can also include other small animals such as cats or rabbits. They must be small enough to fit comfortably under the seat in front of the passenger.
- Health and Vaccination Records: ESAs must be up-to-date on vaccinations and have a clean bill of health.
Boarding with an ESA
When boarding with an ESA, passengers must present their documentation to the United Airlines gate agent. The agent will verify the ESA’s certification and ensure it meets the airline’s requirements. Passengers should arrive at the airport early to allow sufficient time for this process.
In-Flight Behavior
During the flight, ESAs must remain under the seat in front of their handler. They are not permitted to roam freely in the cabin or sit on the seats. Passengers are responsible for ensuring their ESAs behave appropriately throughout the flight.
Fees and Documentation
United Airlines does not charge a fee for transporting ESAs. However, passengers may be required to provide additional documentation, such as a letter from their mental health professional, if requested by the airline.
International Travel
When traveling internationally with an ESA, additional requirements and regulations may apply. Passengers should contact United Airlines directly to inquire about the specific requirements for their destination.
Emotional Support Animals vs. Service Animals
It’s important to note that ESAs are not the same as service animals. Service animals are specifically trained to perform tasks for individuals with disabilities, such as guiding the blind or alerting the deaf. ESAs provide emotional support but do not perform specific tasks.
Summary
United Airlines allows passengers to travel with ESAs, provided they meet the airline’s requirements. By following these guidelines, individuals with disabilities can enjoy the benefits of their ESAs while ensuring a safe and comfortable flight experience for all passengers.
Frequently Asked Questions
Q: What types of animals qualify as ESAs?
A: ESAs are typically dogs, but other small animals such as cats or rabbits may also qualify.
Q: How do I obtain an ESA certification?
A: Contact a licensed mental health professional who can evaluate your disability and determine if an ESA is appropriate.
Q: Can I bring more than one ESA on a flight?
A: No, only one ESA is allowed per passenger.
Q: What if my ESA is not well-behaved?
A: Passengers are responsible for ensuring their ESAs behave appropriately during the flight. If an ESA causes disruptions or poses a safety hazard, it may be removed from the flight.
Q: Do I need to pay a fee for my ESA?
A: United Airlines does not charge a fee for transporting ESAs.
Q: What are the requirements for international travel with an ESA?
A: Additional requirements and regulations may apply for international travel. Contact United Airlines for specific information.
Q: What is the difference between an ESA and a service animal?
A: ESAs provide emotional support but do not perform specific tasks, while service animals are trained to assist individuals with disabilities.
