What To Know
- If you have lost an item at San Diego Airport, you can report it in the following ways.
- Losing an item at an airport can be stressful, but the Lost and Found department at San Diego Airport is committed to assisting passengers in recovering their belongings.
- What should I do if I find a lost item at the airport.
Yes, San Diego International Airport (SAN) operates a dedicated Lost and Found department to assist passengers who have misplaced or lost their belongings within the airport premises.
Contact Information
Lost and Found Office:
- Location: Terminal 1, Level 1, near Baggage Claim 1
- Phone: (619) 231-2116
- Email: sanlostfound@san.org
- Hours: 8:00 AM – 4:30 PM, Monday – Friday (closed on weekends and holidays)
Reporting Lost Items
If you have lost an item at San Diego Airport, you can report it in the following ways:
- In Person: Visit the Lost and Found office during business hours.
- By Phone: Call (619) 231-2116 and provide details about your lost item.
- Online: Submit a Lost Item Report on the airport’s website at https://www.san.org/lost-found/.
Filing a Claim
To file a claim for a lost item, you will need to provide the following information:
- Description of the Item: Detailed description, including color, size, brand, and any identifying features.
- Location: Where you last saw the item within the airport.
- Date and Time: When you lost the item.
- Personal Information: Your name, contact information, and flight details (if applicable).
Retrieval of Lost Items
Once you have filed a claim, the Lost and Found staff will search for your item. If it is found, you can retrieve it by:
- Picking it up in Person: Visit the Lost and Found office with a valid photo ID.
- Shipping: The airport can arrange to ship the item to your address for a fee.
- Coordination: If the item is not immediately available, the staff will contact you when it is located.
Unclaimed Items
Lost items that remain unclaimed for 30 days are typically donated to local charities or disposed of.
Prohibited Items
The following items are prohibited from being left in the Lost and Found:
- Perishable items (e.g., food, beverages)
- Dangerous goods (e.g., weapons, explosives)
- Valuable items (e.g., jewelry, cash, electronics)
Tips for Preventing Lost Items
- Keep belongings close: Keep your bags and personal items within sight at all times.
- Use luggage tags: Attach luggage tags with your contact information to all checked and carry-on bags.
- Take photos of valuables: Take pictures of important items such as passports and electronics in case they are lost.
- Report lost items promptly: Notify the Lost and Found department as soon as possible if you lose an item.
The Bottom Line: Recovering Your Lost Belongings at San Diego Airport
Losing an item at an airport can be stressful, but the Lost and Found department at San Diego Airport is committed to assisting passengers in recovering their belongings. By following the reporting procedures and providing detailed information, you can increase the chances of finding your lost item.
Answers to Your Most Common Questions
Q: What are the hours of operation for the Lost and Found office?
A: Monday – Friday, 8:00 AM – 4:30 PM (closed on weekends and holidays).
Q: Can I file a lost item report online?
A: Yes, you can submit a Lost Item Report on the airport’s website.
Q: How long do unclaimed items remain in the Lost and Found?
A: Unclaimed items are typically donated or disposed of after 30 days.
Q: What should I do if I find a lost item at the airport?
A: Bring the item to the Lost and Found office or contact the airport at (619) 231-2116.
Q: Are there any items that are prohibited from being left in the Lost and Found?
A: Yes, perishable items, dangerous goods, and valuable items are prohibited.
