What To Know
- Whether you’ve left your phone at a gate or lost your suitcase during baggage claim, the Lost and Found team is there to help.
- Losing an item at the airport can be stressful, but the Lost and Found department at Orlando International Airport is here to help.
- By following the steps outlined in this guide, you can increase your chances of recovering your lost belongings and ensuring a smooth travel experience.
Yes, Orlando International Airport (MCO) has a dedicated Lost and Found department to assist passengers with lost or misplaced items. Whether you’ve left your phone at a gate or lost your suitcase during baggage claim, the Lost and Found team is there to help.
How to Report a Lost Item
If you realize you’ve lost an item at MCO, it’s essential to report it promptly. Here’s how:
- Visit the Lost and Found Office: Located in Terminal A, Level 1, next to the Southwest Airlines ticket counter.
- Call the Lost and Found Hotline: (407) 825-2111
- File an Online Report: Visit the MCO website (https://www.orlandoairports.net/contact-us/lost-and-found/) and fill out the online form.
What Items Can Be Reported Lost?
The Lost and Found department handles various lost items, including:
- Luggage
- Electronic devices (phones, laptops, tablets)
- Jewelry
- Clothing
- Documents (passports, IDs)
- Other personal belongings
How to Identify Your Lost Item
When reporting your lost item, provide as much detail as possible, such as:
- A detailed description of the item
- The date and time you lost it
- The location where you lost it (terminal, gate, etc.)
Claiming Your Lost Item
Once your item is found, you will be notified by the Lost and Found office. To claim your item, you will need to:
- Provide proof of ownership (e.g., receipt, ID)
- Pay a handling fee (if applicable)
- Pick up your item at the Lost and Found office during business hours
How Long Are Lost Items Stored?
Lost items are typically stored for 30 days. Unclaimed items may be donated to charity or disposed of.
Lost and Found Hours of Operation
The Lost and Found office is open during the following hours:
- Monday-Friday: 8:00 AM – 5:00 PM
- Saturday-Sunday: 9:00 AM – 4:00 PM
Tips for Preventing Lost Items
To minimize the risk of losing your belongings at MCO, consider the following tips:
- Keep your valuables close to you at all times.
- Use a luggage tag with your contact information.
- Take photos of your luggage and its contents.
- Keep important documents in a secure location.
- Be aware of your surroundings and keep an eye on your belongings.
Final Thoughts: Lost and Found – Your Ally at Orlando Airport
Losing an item at the airport can be stressful, but the Lost and Found department at Orlando International Airport is here to help. By following the steps outlined in this guide, you can increase your chances of recovering your lost belongings and ensuring a smooth travel experience.
What People Want to Know
Q: What if I lose my item after leaving the airport?
A: Contact the airline or transportation service you used to report your lost item.
Q: Is there a fee to claim my lost item?
A: There may be a handling fee, which varies depending on the item and storage time.
Q: What happens if my lost item is not found?
A: Unfortunately, there is no guarantee that lost items will be recovered. However, the Lost and Found department will make every effort to locate your belongings.
Q: Can I report a lost item online?
A: Yes, you can file an online report on the MCO website.
Q: How long do lost items remain unclaimed?
A: Lost items are typically stored for 30 days before being disposed of or donated.
