What To Know
- Whether you’ve left your passport at a security checkpoint or lost your luggage on a connecting flight, DIA’s Lost and Found team is here to help.
- If you happen to find a lost item at DIA, please do not hesitate to turn it over to the Lost and Found office.
- If your lost item cannot be located, the Lost and Found team will keep it for a period of 30 days.
Absolutely! Denver International Airport (DIA) has a dedicated Lost and Found department to assist passengers who have misplaced their belongings. Whether you’ve left your passport at a security checkpoint or lost your luggage on a connecting flight, DIA’s Lost and Found team is here to help.
Where to Find the Lost and Found Office
The Lost and Found office at DIA is conveniently located in the Jeppesen Terminal, Level 5, near Concourse A. The office is open daily from 8:00 AM to 5:00 PM, except on federal holidays.
How to Report a Lost Item
If you’ve lost an item at DIA, there are several ways to report it:
- Visit the Lost and Found office in person: Bring a valid ID and provide a detailed description of your lost item, including its size, color, and any identifying marks.
- Call the Lost and Found hotline: Dial (303) 342-2000 and follow the prompts to report your lost item.
- Submit an online report: Visit the DIA website at https://www.flydenver.com/travelers/lost-and-found and complete the online lost item report form.
What to Do If You Find Lost Property
If you happen to find a lost item at DIA, please do not hesitate to turn it over to the Lost and Found office. You can drop it off in person, call the hotline, or report it online. Your honesty and kindness will be greatly appreciated.
Retrieving Your Lost Item
Once you have reported your lost item, the Lost and Found team will begin searching for it. If your item is found, you can retrieve it by visiting the Lost and Found office during its business hours. You will need to provide proof of ownership, such as a receipt or ID tag.
If Your Item Is Not Found
If your lost item cannot be located, the Lost and Found team will keep it for a period of 30 days. After 30 days, unclaimed items are donated to charity.
Proactive Steps to Prevent Losing Items
To minimize the risk of losing your belongings at DIA, consider the following tips:
- Keep your valuables close to you at all times.
- Use luggage tags with your name and contact information.
- Take photos of your luggage and its contents before your flight.
- Be aware of your surroundings and notice where you place your belongings.
Wrap-Up: Finding Your Way Back to Your Lost Treasures
DIA’s Lost and Found department is a valuable resource for passengers who have misplaced their belongings. By following these steps, you can increase your chances of retrieving your lost item and ensuring a smooth and stress-free travel experience.
Frequently Asked Questions
1. What types of items can I report to the Lost and Found?
You can report any lost item, including luggage, electronics, clothing, jewelry, and travel documents.
2. How long do you keep lost items?
Unclaimed items are kept for 30 days before being donated to charity.
3. Do you charge a fee to retrieve lost items?
No, there is no fee to retrieve lost items.
4. What if I lost my item outside of the airport?
DIA’s Lost and Found only handles lost items that have been reported within the airport premises.
5. What if I found an item and want to report it?
Please turn over any found items to the Lost and Found office, call the hotline, or report it online.
6. How can I contact the Lost and Found department?
You can visit the Lost and Found office in person, call (303) 342-2000, or submit an online report at https://www.flydenver.com/travelers/lost-and-found.
7. What should I do if I lose my passport at DIA?
Report your lost passport to the Lost and Found office immediately and contact the nearest U.S. embassy or consulate.
8. Can I track the status of my lost item report?
Unfortunately, you cannot track the status of your lost item report online or over the phone.
9. What if I lose my luggage on a connecting flight?
If you lose your luggage on a connecting flight, you should report it to the airline that handled your luggage.
10. Can I file a lost item report before my flight?
Yes, you can file a lost item report before your flight if you anticipate losing an item.
