What To Know
- Chase Sapphire Reserve’s purchase protection is a valuable benefit that provides cardholders with peace of mind and financial protection for their purchases.
- Can I file a claim for an item that was damaged by a natural disaster.
- Can I file a claim for an item that was damaged by a pet.
Yes, the Chase Sapphire Reserve credit card offers purchase protection, providing peace of mind for cardholders who make purchases with the card. This valuable benefit safeguards against damage, theft, or loss of eligible items for up to 120 days from the date of purchase.
Coverage Details
The Chase Sapphire Reserve purchase protection coverage extends to physical goods purchased with the card, including:
- Clothing
- Electronics
- Furniture
- Jewelry
- Sporting equipment
Coverage Limits
The maximum coverage amount under purchase protection is $500 per claim and $50,000 per account per year.
Exclusions
Some purchases are not covered under purchase protection, such as:
- Vehicles
- Real estate
- Perishable items
- Live animals
- Digital goods
Filing a Claim
To file a purchase protection claim, cardholders should follow these steps:
1. Contact Chase customer service within 120 days of the purchase.
2. Provide the original receipt, a police report if applicable, and a description of the incident.
3. Chase will review the claim and determine if it is covered.
Benefits of Purchase Protection
Purchase protection offers several benefits to Chase Sapphire Reserve cardholders:
- Peace of mind: Knowing that eligible purchases are protected against damage or loss provides peace of mind when making purchases.
- Financial protection: Reimbursement for covered losses can help cardholders save money on repairs or replacements.
- Convenience: The claims process is straightforward and can be completed easily over the phone or online.
Additional Benefits of Chase Sapphire Reserve
Beyond purchase protection, the Chase Sapphire Reserve offers numerous other benefits, including:
- Travel rewards: Earn 3x points on travel and dining purchases.
- Airport lounge access: Enjoy complimentary access to Priority Pass Select lounges worldwide.
- Global Entry or TSA PreCheck credit: Receive a statement credit towards the application fee for these expedited security programs.
- Concierge service: Access 24/7 concierge services for travel planning, dining reservations, and more.
When to Use Purchase Protection
Consider using purchase protection in the following situations:
- Accidental damage: If you accidentally drop or break an item purchased with your Chase Sapphire Reserve card, purchase protection can cover the repair or replacement costs.
- Theft: If an item purchased with your card is stolen, purchase protection can provide reimbursement for the loss.
- Loss: If you lose an item covered by purchase protection, you may be eligible for reimbursement.
Takeaways: Protecting Your Purchases with Chase Sapphire Reserve
Chase Sapphire Reserve’s purchase protection is a valuable benefit that provides cardholders with peace of mind and financial protection for their purchases. By understanding the coverage details, filing claims promptly, and leveraging the card’s additional benefits, cardholders can maximize the value of their Chase Sapphire Reserve membership.
Frequently Asked Questions
Q: Does purchase protection cover used items?
A: No, purchase protection only applies to new items purchased with the Chase Sapphire Reserve card.
Q: How long do I have to file a claim?
A: You must file a claim within 120 days of the purchase date.
Q: Can I file a claim for an item that was damaged during shipping?
A: No, purchase protection does not cover items damaged during shipping.
Q: How much does it cost to file a claim?
A: There is no cost to file a claim for purchase protection.
Q: Can I use purchase protection to cover items purchased on sale?
A: Yes, purchase protection applies to items purchased at any price.
Q: Can I use purchase protection to cover items purchased with points?
A: No, purchase protection only applies to items purchased with the Chase Sapphire Reserve card.
Q: Can I file a claim for an item that was lost or stolen from my car?
A: Purchase protection does not cover items lost or stolen from your car.
Q: Can I file a claim for an item that was damaged by a natural disaster?
A: Purchase protection does not cover items damaged by natural disasters.
Q: Can I file a claim for an item that was damaged by a pet?
A: Purchase protection does not cover items damaged by pets.
