What To Know
- Air Canada offers a 24-hour cancellation policy, known as the “Flex Fare” option, which allows you to cancel your flight within 24 hours of booking without incurring any cancellation fees.
- If you cancel your flight within 24 hours, you will receive a full refund in the form of a credit to your original payment method.
- If you cancel your flight after the 24-hour grace period, you may be subject to cancellation fees and charges, which vary depending on the fare type and destination.
Planning a trip can be exciting, but unexpected events can arise, prompting you to reconsider your travel plans. If you’re considering canceling an Air Canada flight, you may wonder about the airline’s cancellation policy, particularly within the first 24 hours. This comprehensive guide will provide you with all the essential information you need to know about Air Canada’s 24-hour cancellation policy.
Understanding the 24-Hour Cancellation Policy
Air Canada offers a 24-hour cancellation policy, known as the “Flex Fare” option, which allows you to cancel your flight within 24 hours of booking without incurring any cancellation fees. This policy applies to both domestic and international flights.
Eligibility Criteria for the 24-Hour Cancellation Policy
To be eligible for the 24-hour cancellation policy, the following conditions must be met:
- The flight must be booked directly through Air Canada (website, call center, or airport ticket counter).
- The ticket must be purchased at least 7 days before the scheduled departure time.
- The cancellation must be made within 24 hours of booking.
Cancellation Process
To cancel your Air Canada flight within 24 hours, you can follow these steps:
- Log in to your Air Canada account.
- Select “My Bookings” and locate the flight you wish to cancel.
- Click on the “Cancel Flight” button.
- Follow the on-screen instructions to complete the cancellation process.
Refund Policy
If you cancel your flight within 24 hours, you will receive a full refund in the form of a credit to your original payment method. The refund will be processed within 7-10 business days.
Exclusions from the 24-Hour Cancellation Policy
The 24-hour cancellation policy does not apply to the following types of tickets:
- Award tickets
- Group tickets
- Charter flights
- Flights booked through a third-party agency
Additional Cancellation Fees and Charges
If you cancel your flight after the 24-hour grace period, you may be subject to cancellation fees and charges, which vary depending on the fare type and destination.
Alternative Cancellation Options
If you are unable to cancel your flight within 24 hours, there are other cancellation options available:
- Change fee: You can pay a change fee to change the date or time of your flight.
- Standby: You can add yourself to the standby list and wait for an available seat on a later flight.
- Refund: You may be eligible for a refund if your flight is canceled by Air Canada or if you are unable to travel due to unforeseen circumstances.
Frequently Asked Questions
Q: Can I cancel my Air Canada flight within 24 hours of booking a non-Flex Fare?
A: No, the 24-hour cancellation policy only applies to Flex Fare tickets.
Q: What is the penalty for canceling an Air Canada flight after the 24-hour period?
A: The cancellation fee varies depending on the fare type and destination.
Q: Can I cancel my flight through a third-party agency?
A: No, the 24-hour cancellation policy only applies to flights booked directly through Air Canada.
