What To Know
- Can I check in for multiple passengers at a kiosk.
- Yes, you can check in for up to four passengers on a single kiosk.
- What if I need to make changes to my reservation at a kiosk.
Yes, American Airlines offers self-service kiosks at most of its airports. These kiosks allow passengers to check in, print boarding passes, and manage their reservations.
Benefits of Using American Airlines Kiosks
- Convenience: Kiosks are available 24/7, so you can check in and print your boarding pass at your own convenience.
- Time-saving: Kiosks can significantly reduce the time spent waiting in line at the check-in counter.
- Self-service: Kiosks allow you to complete the check-in process without the assistance of an airline representative.
- Multiple options: Kiosks offer various options, including seat selection, baggage check-in, and flight status updates.
How to Use American Airlines Kiosks
Using American Airlines kiosks is a straightforward process:
1. Locate a kiosk: Find a kiosk in the airport terminal.
2. Enter your reservation information: Use the touchscreen to enter your reservation number or scan your passport.
3. Check in: Follow the on-screen prompts to check in for your flight.
4. Select your seat: Choose your preferred seat from the available options.
5. Print your boarding pass: Obtain your boarding pass from the printer attached to the kiosk.
6. Check baggage (if necessary): If you have checked baggage, follow the instructions on the kiosk to generate baggage tags and drop off your bags.
Airport Locations with American Airlines Kiosks
American Airlines kiosks are available at most major airports worldwide, including:
- Dallas/Fort Worth International Airport (DFW)
- Chicago O’Hare International Airport (ORD)
- Los Angeles International Airport (LAX)
- John F. Kennedy International Airport (JFK)
- Heathrow Airport (LHR)
- Paris Charles de Gaulle Airport (CDG)
Types of American Airlines Kiosks
American Airlines offers various types of kiosks:
- Standard kiosks: Basic kiosks for check-in and boarding pass printing.
- Baggage drop-off kiosks: Dedicated kiosks for checking and tagging baggage.
- Mobile kiosks: Portable kiosks that allow you to check in and print boarding passes from your mobile device.
Troubleshooting American Airlines Kiosk Issues
If you encounter any issues while using American Airlines kiosks, consider the following:
- Check the kiosk status: Ensure that the kiosk is operational and not experiencing technical difficulties.
- Contact an airline representative: If you need assistance, press the “Help” button on the kiosk or seek help from an airport employee.
- Use the American Airlines app: Alternatively, you can check in and manage your reservation using the American Airlines mobile app.
Frequently Asked Questions
Q: Do all American Airlines airports have kiosks?
A: Most major airports with American Airlines service have kiosks. However, it’s always best to check the airport’s website for specific information.
Q: Can I check in for multiple passengers at a kiosk?
A: Yes, you can check in for up to four passengers on a single kiosk.
Q: Can I print my checked baggage tags at a kiosk?
A: Yes, at most airports, you can generate baggage tags and drop off your bags at the kiosk.
Q: What if I need to make changes to my reservation at a kiosk?
A: Kiosks allow you to make limited changes, such as seat selection and flight upgrades. For more significant changes, you may need to contact an airline representative.
Q: Are American Airlines kiosks accessible for passengers with disabilities?
A: Yes, American Airlines kiosks are designed to be accessible for passengers with disabilities. They feature adjustable heights and accessible interfaces.
